Application error messages

Posted 2025-01-02 | Updated 2025-02-18

Content of this guide

Overview

This guide dives into the most common HTTP error codes related to the application endpoints of KYC API V2, offering insights into what they mean, why they occur, and how to effectively address them.

/application/callback

Error code and message Description
400 ERR_CALLBACK_BAD_REQUEST The POST sent with the request is invalid! Please check documentation.
400 ERR_CALLBACK_INVALID_PARAM The POST body that you provided was invalid. Please check input params based on swagger documentation.

/application/monitorSettings

Error code and message Description
400 ERR_MONITOR_V2_SETTING The parameters for setting a monitor frequency were wrong.
400 ERR_MONITOR_V2_SETTING_SAVE An error occurred during update frequency.
403 ERR_MONITORING_SETTING_USER_ANOT_ALLOWED This user is not authorized to use monitoring.
406 ERR_ENHANCED_CC_NOT_SUPPORTED This country is currently not supported for enhanced orders. Please check the KYC API documentation for all available countries. If you have a specific request, get in contact with Customer Support team.
500 ERR_COMPANY_NOTIF_LIST_SERVER_ERROR An unexpected error appeared during request execution. Please retry the request or get in contact with Customer Support team if the error persists.